At Amrin Khan, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with your order, we offer a straightforward exchange, return, and refund policy.
- To be eligible for a return, your item must be in the same condition as when you received it, unworn, unused, and with all original tags attached.
- We accept returns within [insert number] days from the date of purchase. If [insert number] days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
- Initiate the Return: To initiate a return, please contact our customer support team at [insert contact email] with your order details and the reason for your return. We will provide you with instructions on how to proceed.
Pack Your Item:
- Please securely package the item(s) you wish to return, along with a copy of your order confirmation or receipt.
Send Your Return:
- You are responsible for shipping the return item(s) to us. We recommend using a trackable shipping method to ensure the safe arrival of your return. The shipping cost for the return will be your responsibility.
Inspection and Processing:
- Once we receive your return, our team will inspect the item(s) to ensure they meet our return eligibility criteria. If approved, we will process your refund or exchange.
- If your return is approved, we will initiate a refund to your original payment method. Please allow [insert number] business days for the refund to be reflected in your account, depending on your payment provider's policies.
- If you wish to exchange an item for a different size or color, please indicate your preference when contacting our customer support team. We will guide you through the exchange process, subject to availability.
- Certain items are non-returnable, including [insert non-returnable items, if applicable]. Please check the product description or contact us for clarification before making a purchase.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at [insert contact email]. We will arrange for a replacement or refund.
Questions and Assistance
- If you have any questions or need assistance with the return or exchange process, please do not hesitate to contact our customer support team at [insert contact information]. We are here to help.
- Amrin Khan reserves the right to update or modify this returns and refunds policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review our policy periodically.
- Thank you for choosing Amrin Khan, and we appreciate your trust in our products and services.